Please make sure that the default browser and operating system is up to date. Head to the appropriate app store and manage the app updates through their depending on your device and what your default browser is. This is typically Safari on Apple devices and Chrome on Android devices.
To update the operating system, follow the below links for:
- iPhone & iPad – https://support.apple.com/en-nz/118575
- Android phones & tablets – https://support.google.com/android/answer/7680439
